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Web Site Terms and Conditions &
Legal Copy

These Terms and Conditions set out the terms and conditions applicable to your use of this DHL Express (Canada), Ltd. ("DHL Express") web site ("Web Site"), including your subscription for any services on this Web Site. DHL Express may amend these Terms and Conditions at any time by posting the amended terms on this Web Site which shall constitute notice to you thereof. These Terms and Conditions were last amended on 01/06/2003.

  1. Acceptance of Terms. By using this Web Site, you agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, do not use this Web Site.
  2. Disclaimer. You agree that your use of this Web Site (including downloading material) is at your sole risk. All materials and information published on or otherwise accessible through this Web Site including, without limitation, text, images, graphics, audio clips and software (the "Content") are provided on an "as is" and "as available" basis. DHL Express and/or its suppliers do not warrant or make any representations concerning the completeness, timeliness, suitability or accuracy of any of the Content including, without limitation, the prices of products or services, contained on or accessible through this Web Site, or that access to this Web Site will be uninterrupted, timely, secure, or error free. In no event shall DHL Express and/or its suppliers be liable for any damages of any kind related to the use or misuse of the Content. DHL Express disclaims and negates all warranties, whether express or implied, in respect of the Content including, without limitation, implied warranties and conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights.
  3. Limitation of Liability. Except as otherwise expressly specified in the terms and conditions applicable to a particular service which is available on this Web Site, In no event will DHL Express be liable for any damages whatsoever, including, without limitation, direct, special, indirect or consequential damages, arising out of or in connection with the use or inability to use this Web Site or any Content and including, without limitation, damages for loss of profits, loss of use, business interruption, personal injury, loss of data or any other pecuniary loss, whether based on an action in contract, tort (including negligence) or other legal or equitable theory, even if DHL Express has been advised of the possibility of such damages.
  4. Copyright. © 2004 DHL Express. All rights reserved. The Content of this Web Site is protected by Canadian and other national and international copyright, trademark and other laws. All Content is owned or controlled by DHL Express or DHL Express’ licensors. The copying, reproduction, redistribution or publication of any part of this Web Site and/or the Content is prohibited, unless expressly authorized in writing by DHL Express. Use of the Content for any purpose other than as expressly permitted by the terms and conditions set out on this Web Site or by the owner of the Content is prohibited, and may result in civil and/or criminal penalties. You agree to abide by all additional copyright notices and restrictions contained in any Content and in any other content accessed through this Web Site. You acknowledge that you do not acquire any ownership rights by downloading Content from this Web Site.
  5. Trade-marks. The trade-marks, logos, names and icons identifying DHL Express’ and/or any third party products and/or services (collectively the "Trade-marks") displayed on this Web Site, are registered and unregistered Trade-marks of DHL Express and others. Nothing contained on this Web Site should be construed as granting any licence or right to use any Trade-mark displayed on this Web Site, without the written permission of DHL Express or other owner. Your use of the Trade-marks is prohibited. You are advised that DHL Express will enforce its intellectual property rights to the fullest extent of the law, which may result in civil and/or penalties.
  6. Use of this Site. While visiting this Web Site you may not: (A) post, upload, publish, reproduce or otherwise distribute information or other material (i) constituting or encouraging conduct that would constitute a criminal offence or give rise to civil liability, or (ii) which is protected by copyright, or other intellectual property right, without obtaining permission of the copyright owner or rightholder; or (B) otherwise use this Web Site in a manner which is contrary to law including, without limitation, the posting or transmitting of any information or software which contains a virus or other harmful or disruptive component.
  7. Use of Products and/or Services Available on this Site. Any use of and/or subscription for any product and/or service offered on this Web Site is subject to the applicable DHL Express products and/or services terms and conditions which are also accessible on this Web Site.
  8. Indemnity. You agree to defend, indemnify and hold DHL Express and its affiliates and related companies, directors, officers and employees, harmless from any and all liabilities, costs and expenses, including reasonable legal fees, related to any violation of these Terms and Conditions by you or users of your account, or in connection with the use of this Web Site or the placement or transmission of any information or other materials on this Web Site by you or users of your account.
  9. Links. DHL Express has not reviewed the web sites linked to or from this Web Site and is not in control of or responsible for the contents of any such linked site. DHL Express makes no representations or endorsements whatsoever about any such linked site or with respect to any product and/or service available on any such linked site. It is your responsibility to take precautions to ensure that any material obtained by you from any such linked site is free of such items as viruses and other items of a destructive nature. Use of any such linked site and/or any information obtained therefrom is at your own risk.
  10. Revisions. DHL Express reserves the sole right to either modify or discontinue this Web Site including any features therein at any time with or without notice to you. DHL Express shall not be liable to you or to any third party should DHL Express exercise such right. Modifications may include, but are not limited to, changes in the services and/or products listed and/or the prices of such services and/or products.
  11. Termination. DHL Express may, in its sole discretion, terminate or suspend your access to all or part of this Web Site for any reason. Any suspected abusive or illegal activity may result in termination of your access and the activity may be referred to appropriate law enforcement authorities. Should you object to the Terms and Conditions or any subsequent modifications thereto or become dissatisfied with this Web Site, your only recourse is to immediately: (a) terminate your use of this Web Site; and (b) notify DHL Express of your termination.
  12. Miscellaneous. These Terms and Conditions, including any documents referenced herein and any other applicable terms and conditions contained on this Web Site constitute the entire agreement between DHL Express and you pertaining to your use of this Web Site. DHL Express’ failure to enforce any provision of these Terms and Conditions shall not be construed as a waiver of such provision. The invalidity or unenforceability of any provision of these Terms and Conditions shall not affect the validity or enforceability of any other provision hereof. These Terms and Conditions shall bind and ensure to the benefit of both parties and their respective successors, heirs, executors, administrators, personal representatives and permitted assigns. You shall not assign your rights or obligations hereunder without DHL Express’ prior written consent. You agree to comply with all applicable laws and regulations. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. These Terms and Conditions exclude and shall not be governed by the provisions of the United Nations Convention on the International Sale of Goods. DHL Express has no obligation to monitor this Web Site. However, you agree that DHL Express has the right to monitor this Web Site electronically from time to time and to disclose any information as necessary to satisfy any law, regulation or other governmental request, to operate this Web Site properly, or to protect itself or its subscribers. 14. Contact Us. If you have any issues and/or questions with these Terms and Conditions or any rule, policy, guideline or practice which DHL Express uses to operate this Web Site, please contact us at DHL Express (Canada), Ltd., 201 West Creek Blvd., Brampton, Ontario, L6T 5S6, Canada (1-800-CALL-DHL), and we will be happy to respond to your concerns.
  13. Contact Us. If you have any issues and/or questions with these Terms and Conditions or any rule, policy, guideline or practice which DHL Express uses to operate this Web Site, please contact us at DHL Express (Canada), Ltd., 201 West Creek Blvd., Brampton, Ontario, L6T 5S6, Canada (1-800-CALL-DHL), and we will be happy to respond to your concerns.
  14. Copyright The copyright in this publication is owned by DHL International, Ltd. It incorporates portions of existing copyrighted material owned by DHL International Ltd. and DHL Airways, Inc. and is used here with permission.
  15. About DHL Worldwide Express DHL Worldwide Express is composed of DHL Airways, Inc, which serves all locations in the U.S. and its territories; and DHL International Ltd. and its agents and affiliated companies, which serve all locations outside the U.S. and its territories.
  16. Authorisation to Reproduce Any person may reproduce any portion of the material in these Web pages subject to the following conditions:
    • The material may be used for informational and non-commercial purposes only;
    • it may not be modified in any way;
    • no unauthorized copy is made of any DHL trademark;
    • Any copy of any portion of the material must include the following copyright notice:
      Copyright © 1997-2004 DHL International, Ltd. All Rights Reserved.
  17. DHL Trademarks "DHL Worldwide Express", "DHL", "DHL Worldwide Package Express", "WPX", "Sprint LINE", "European Community Express", "ECX", "Mailing Express", "Worldmail", "Import Express", "XPD", "DOX" and "DHLNET" are DHL trademarks. No license to use any of these trademarks is given or implied. These trademarks may not be copied, downloaded, reproduced, used, modified, or distributed in any way (except as an integral part of an authorized copy of material appearing in these Web pages, as set forth in paragraph 17., above) without prior written permission.
  18. Other Trademarks and Tradenames All other trademarks or tradenames referred to in these materials are the property of their respective owners.
  19. Your Comments DHL wants your feedback and appreciates your ideas and suggestions but is unable to answer every comment individually. DHL will be free to use and act on any information you submit.
  20. Limitation of Warranty and Damages The information in these Web pages is provided without warranty, including all warranties of merchantability and fitness for a particular purpose, or non-infringement of third party rights. The material could contain inaccuracies or be outdated. In no event will DHL be liable to any person for any special, indirect, or consequential damages related to these materials.
  21. Use of interactive features of this site (if any) For your convenience, DHL may provide interactive features on this site, such as access to tracing and tracking and user comments. You are authorized to use these features solely for the purposes specified and for no other purposes.

date: 2010-03-11

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